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Implementation & Support

Procurement software with painless implementation and Grade A ongoing support

Your success is our success and we know it. We go further than any software company to ensure you are getting the most out of PLANERGY. From a consulted implementation, initial training, and support by phone, email, and in the app. All provided with no extra charges.

How can we ensure a smooth implementation and roll-out?

How can we ensure the software can scale as our company grows?

How can we ensure any support requirements are addressed quickly and professionally?

Smooth implementation, painless roll-out

Start optimizing spend as soon as possible. Take the strain off your IT team with a smooth SaaS implementation where we will help you every step of the way. Roll-outs can be customised to suit your organisation. Multi-office, multi-country, multi-company roll-outs can be covered with no strain. For smaller accounts PLANERGY can be up and running in a few days but with all the ability to be tailored as your company grows.

Help when you need it

Your success is our success that is why we do not have any additional charges for ongoing phone, email, and in-app support. When you need help we are ready to serve and make sure the system is working exactly how you need it. From the initial implementation right through to general technical queries or assistance adjusting the system’s configuration as you grow. Count on our team to help.

"We really couldn’t survive without PLANERGY. PLANERGY is flat out the best cloud software I’ve ever used. It keeps everyone here on the same page, no matter where we are."
May Guitteau, Manager

SaaS for speedy implementation and flexibility for growth

The software as a service model (SaaS) allows you to implement and roll out at speed with minimal impact on your IT team. Lower cost of ownership, minimal IT requirements, always up to date software, and an easier ability to scale are just some key benefits to using PLANERGY’s cloud based solution. This is why 70% of businesses now run at least one cloud based solution and Gartner predicts 55% of large enterprises will implement an all-in-cloud strategy by 2025.

Keep calm and let PLANERGY support help you to carry on

Got a problem? Not a problem. Our knowledgable support team are ready so you can keep calm and carry on, safe in the knowledge that everything will be ironed out. From a basic technical query to a full blown reconfiguration of your account we are ready to help guide you through choppy waters.

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