Receiving Goods and Services

Receiving Items Is Quick and Easy

Receiving items is effortless with PLANERGY.

Use mobile receiving and real-time notifications to match quantities, units, and descriptions to purchase orders.

Upload images of packing slips or discrepancies for accurate record-keeping.

Three-way matching ensures workflow efficiency. 

Accurate Receiving Made Easy

Inconsistent receiving processes waste time, cause errors, and cost money. 

PLANERGY standardizes receiving, helping you identify issues like incorrect quantities, damaged goods, missing items, wrong shipments, incomplete documentation, mislabeled products, late deliveries, and discrepancies with purchase orders, invoices, or packing slips. 

You can track who requested, approved, and received an order, and three-way match receiving documents with purchase orders and invoices for more efficient purchasing. 

Improved Efficiency and Cost Savings

Automate manual receiving tasks to quickly identify delivery errors, enhance efficiency, save time, and reduce your team’s administrative workload. 

Automated Two and Three-Way Matching

Match received items with purchase orders and invoices to ensure accuracy and eliminate overpayment or duplicate payments.  

Accurate Order Verification for Enhanced Oversight and Visibility

Centralize delivery records for easy access during audits, and track orders proactively with real-time updates. 

Receiving Goods and Services

Goods and Services Receiving Software Features

Simplify your receiving process by verifying goods and services, matching documents with purchase orders, and tracking order fulfillment in real-time.

Maintain accurate records for audits, improve procurement efficiency, and ensure seamless project progress.

Manage on Mobile

Receive, review, and manage items from any mobile device, allowing for flexibility and productivity on the go.

Upload pics of items and documents.

Capture Documents and Images

Centralize all purchase orders, receipts, invoices, and other relevant documents to make audits a breeze.

Real-Time Updates

Receive instant notifications on delivery statuses, enabling proactive order management and improved tracking throughout the procurement cycle.

Supplier Communication

Easy direct communication with suppliers for purchase order acceptance and confirmed delivery dates, enhancing collaboration and clarity.

Three-Way Matching

Automate the matching of purchase orders, receiving documents, and invoices to ensure accuracy and prevent overpayments or duplicate payments.

Centralized Documentation

Store and manage all receiving documents, such as delivery notes and packing slips, in a single, user-friendly system for easy access during audits and reporting.

Item Receiving FAQs

We’re here to help you get the most out of our receiving software.

We’ve answered the most common questions we hear from customers, but we want to hear from you, so if you have any questions that we haven’t answered, we’d be delighted to hear from you.

It can lead to a variety of problems that affect efficiency, accuracy, and overall operations. Here are the key issues:

  • Increased Errors:

    • – Mismatched Orders: Difficulty reconciling deliveries with purchase orders and invoices.

    • -Incorrect Quantities: Over-receiving or under-receiving goods due to lack of checks.

    • -Missed Discrepancies: Damaged, incorrect, or missing items may go unnoticed.

  • Wasted Time and Resources:

    • -Rework: Extra time spent correcting errors or reconciling mismatches.

    • -Delays: Slow processing causes bottlenecks in procurement or inventory management.

    • -Duplicate Efforts: Multiple teams addressing the same issues without coordination.

  • Maverick Spending:

    • -Untracked Deliveries: Items received outside the system increase the risk of rogue or unauthorized purchases.

    • -Lost Cost-Saving Opportunities: No standard process to enforce compliance with negotiated terms or preferred vendors.

  • Poor Inventory Management:

    • -Stock Discrepancies: Inaccurate records lead to overstocking or stockouts.

    • -Outdated Data: Inventory information becomes unreliable due to delayed or inconsistent updates.

  • Compliance Risks:

    • -Regulatory Violations: Missing documentation or improper record-keeping may lead to compliance failures.

    • -Audit Challenges: Lack of clear records makes audits more difficult and time-consuming.

  • Vendor Relationship Strain:

    • -Disputes: Frequent issues with receiving can lead to disagreements over deliveries or payments.

    • -Reduced Trust: Vendors may lose confidence in your organization’s ability to manage operations effectively.

  • Financial Losses:

    • -Unaccounted Inventory: Lost or misplaced items lead to revenue loss.

    • -Payment Discrepancies: Risk of overpaying for items not received or accepting unapproved deliveries.

  • Lack of Visibility:

    • -Limited Oversight: Managers may struggle to track who approved or received deliveries.

    • -Data Silos: Inconsistent processes prevent the consolidation of receiving data for analysis and decision-making.

  • Project Delays:

    • -Bottlenecks: Inaccurate receiving slows down production, project timelines, and customer deliveries.

    • -Dependency Failures: Delays in one area ripple through to other departments reliant on those goods.

Standardizing receiving processes and using tools like vendor management software can help mitigate these issues and improve operational efficiency.

The 3-way matching process is a critical financial control used in procurement and accounts payable to ensure accuracy and prevent errors or fraud in payments. It involves comparing three key documents:

  • Purchase Order (PO): Specifies the items, quantities, and agreed prices for an order.

  • Receiving Report: Confirms what was delivered, including quantities and condition.

  • Invoice: The supplier’s bill for the delivered goods or services.

Document Comparison:

The system or accounts payable team compares the details in the purchase order, receiving report, and invoice. This includes matching item descriptions, quantities, and prices.

Verification:

If all three documents align (e.g., the quantities and prices match), the payment is approved.

Exception Handling:

If discrepancies are found (e.g., incorrect quantities or pricing), the issue is flagged for review and resolution before payment is processed.

Implementing a system for goods receipt verification and invoice matching offers numerous advantages for organizations, streamlining operations and improving accuracy. Here are the key benefits:

  1. Enhanced Accuracy

    • -Three-Way Matching: Automatically compares purchase orders, receiving documents, and invoices to ensure consistency and prevent errors.

    • -Error Reduction: Minimizes mistakes in quantities, pricing, or payment amounts, reducing disputes with vendors.

  2. Improved Efficiency

    • -Automation: Eliminates manual data entry, speeding up the verification and approval process.

    • -Real-Time Tracking: Provides instant updates on order status, enabling faster issue resolution and payment processing.

  3. Cost Savings

    • -Fraud Prevention: Detects discrepancies to avoid overpayments or duplicate payments.

    • -Time Savings: Reduces administrative workload, allowing staff to focus on higher-value tasks.

  4. Better Financial Control

    • -Budget Compliance: Ensures purchases align with approved budgets and contracted terms.

    • -Audit Trails: Maintains detailed records of transactions for transparency and accountability.

  5. Increased Vendor Trust

    • -Accurate Payments: Builds stronger supplier relationships by ensuring invoices are paid correctly and on time.

    • -Clear Communication: Streamlines resolution of discrepancies, enhancing collaboration with vendors.

  6. Centralized Data Management

    • -Consolidated Records: Stores all purchase orders, goods receipts, and invoices in a single platform for easy access.

    • Simplified Reporting: Generates detailed insights for audits, performance tracking, and compliance purposes.

  7. Reduced Compliance Risks

    • -Policy Enforcement: Ensures adherence to procurement policies and regulatory requirements.

    • -Improved Traceability: Tracks every step of the verification process for seamless compliance audits.

By automating goods receipt verification and invoice matching, organizations can achieve higher accuracy, save costs, and improve vendor relationships while maintaining robust financial and operational controls.

Yes, you can fully customize spend management approval workflows in PLANERGY to align with your organization’s unique needs and processes. The platform offers flexible options for tailoring workflows based on roles, departments, spending thresholds, and policies.

  1. Role-Based Approvals

    • Define workflows based on job roles or hierarchy.

    • Automatically route requests to the appropriate approvers.

  2. Spending Thresholds

    • Set approval tiers based on the value of a request.

    • Assign different approvers for low-, medium-, or high-value purchases.

  3. Approval by GL Codes

    • Route approvals based on specific general ledger (GL) codes tied to the request.

    • Ensure the right financial stakeholders review and approve expenses aligned with budget categories.

  4. Department-Specific Rules

    • Create workflows tailored to individual departments or teams.

    • Ensure compliance with department-specific budgets and policies.

  5. Custom Approval Rules

    • Define rules for different scenarios, such as vendor selection or urgent requests.

    • Enforce policies automatically to maintain control.

  6. Flexible Workflow Structures

    • Design sequential, parallel, or conditional workflows to suit your organization’s requirements.

    • Allow for multiple approvers or special approval paths when necessary.

  7. Integration with Budgets

    • Link workflows to real-time budget data, ensuring requests comply with spending limits.

    • Automatically flag or reject requests that exceed budgets.

  8. Dynamic Notifications

    • Customize alerts and notifications to keep stakeholders informed throughout the process.

PLANERGY’s customizable workflows help streamline approvals, enforce compliance, and adapt to your organization’s changing needs, ensuring an efficient and seamless process.

PLANERGY ensures compliance and control in the receiving goods and services process with the following features:

  1. Customizable Workflows

    • Configure approval workflows to match your organization’s structure and policies.

  2. Approval Thresholds

    • Set spending limits based on roles, departments, or categories to prevent unauthorized purchases.

  3. Real-Time Budget Checks

    • Verify budget availability automatically before approvals, reducing overspending risks.

  4. Three-Way Matching

    • Match purchase orders with invoices and receipts to ensure accuracy and prevent fraud.

  5. Audit Trails

    • Maintain detailed records of all actions for full transparency and accountability.

  6. Policy Enforcement

    • Automate compliance with internal procurement policies and guidelines.

  7. Seamless Integration

    • Sync with accounting systems and ERPs to ensure data consistency and regulatory compliance.

  8. Notifications and Alerts

    • Customize notifications to keep stakeholders informed and ensure timely approvals.

These features provide a robust framework for maintaining control, reducing errors, and ensuring compliance throughout the procurement process.

PLANERGY is designed to help organizations stay compliant—automatically and effortlessly. Here’s how:

  1. Custom Policy Enforcement

    • Set rules for spend thresholds, required approvals, vendor restrictions, and more.

    • PLANERGY applies these policies in real time, helping prevent out-of-policy purchases before they happen.

  2. Approval Workflows

    • Build structured, multi-level approval paths that mirror your internal controls.

    • Ensure every purchase gets the right oversight.

  3. Audit-Ready Records

    • Every transaction is fully traceable with a time-stamped digital audit trail.

    • Supports both internal policy reviews and external audits.

  4. Regulatory Alignment

    • Supports compliance with industry standards and regulations like SOX, GDPR, and internal financial governance policies.

    • Ensures data integrity, role-based access, and process transparency.

  5. Document Controls

    • Attach contracts, certifications, and policy documents directly to POs and vendor records.

    • Ensures your team always has the right context and documentation.

With PLANERGY, compliance isn’t just a checkbox—it’s woven into every part of your procurement process.

PLANERGY integrates seamlessly with a wide range of accounting and ERP systems, enhancing your procurement and financial workflows. Key integrations include:  

  • Sage Intacct: Enhance your financial operations by linking PLANERGY with Sage Intacct for real-time data synchronization. 
  • QuickBooks Online: Synchronize purchase orders and invoices directly with QuickBooks Online for streamlined financial management. 
  • QuickBooks Desktop: Synchronize purchase orders and invoices directly with QuickBooks desktop for streamlined financial management. 
  • Xero: Connect with Xero to ensure accurate and up-to-date financial data across platforms. 
  • Exact: Ensure efficient procurement and financial data management by integrating with Exact. 
  • Sage 50: Integrate with Sage 50 to automate procurement processes and maintain consistency in your financial records. 
  • Sage 200: Integrate with Sage systems to automate procurement processes and maintain consistency in financial records. 
  • Bill.com: Facilitate seamless accounts payable workflows by integrating with Bill.com. 
  • Twinfield: Connect with Twinfield to streamline your accounting processes and improve data accuracy. 
  • Custom Integrations: For systems without direct integrations, PLANERGY offers custom integration options, including API integrations and customized CSV exports, to ensure compatibility with your existing software infrastructure.  


These integrations enable efficient data synchronization, reduce manual data entry, and ensure consistency across your procurement and financial systems, enhancing overall operational efficiency. 

PLANERGY provides extensive reporting and analytics tools for item receiving, offering insights that empower better decision-making and process optimization. Key features include:

  1. Real-Time Reporting

    • Access up-to-the-minute data on requisitions, approvals, and spending to track performance and ensure alignment with budgets.

  2. Customizable Dashboards

    • Create tailored dashboards to monitor key metrics like approval times, spending trends, and receiving statuses.

  3. Spend Analytics

    • Analyze spending patterns by department, supplier, or category to identify cost-saving opportunities and improve procurement strategies.

  4. Compliance Reports

    • Generate detailed reports to track adherence to approval workflows, budgets, and procurement policies, supporting audits and regulatory requirements.

  5. Internal KPI Reports

    • Generate detailed reports to measure performance across key indicators like processing time, budget alignment, and approval compliance.

  6. Historical Data Trends

    • Review past item receiving data to spot trends, evaluate vendor performance, and forecast future procurement needs.

  7. Exportable Data

    • Easily export data into various formats for deeper analysis or sharing with stakeholders.

By providing detailed insights into every stage of the receiving goods and services process, PLANERGY helps organizations improve transparency, optimize spending, and enhance procurement efficiency.

PLANERGY provides extensive reporting and analytics tools for purchase requisitions, offering insights that empower better decision-making and process optimization. Key features include:

  1. Real-Time Reporting

    • Access up-to-the-minute data on requisitions, approvals, and spending to track performance and ensure alignment with budgets.

  2. Customizable Dashboards

    • Create tailored dashboards to monitor key metrics like approval times, spending trends, and requisition statuses.

  3. Spend Analytics

    • Analyze spending patterns by department, supplier, or category to identify cost-saving opportunities and improve procurement strategies.

  4. Compliance Reports

    • Generate detailed reports to track adherence to approval workflows, budgets, and procurement policies, supporting audits and regulatory requirements.

  5. Internal KPI Reports

    • Generate detailed reports to measure performance across key indicators like processing time, budget alignment, and approval compliance.

  6. Historical Data Trends

    • Review past requisition data to spot trends, evaluate vendor performance, and forecast future procurement needs.

  7. Exportable Data

    • Easily export data into various formats for deeper analysis or sharing with stakeholders.

By providing detailed insights into every stage of the requisition process, PLANERGY helps organizations improve transparency, optimize spending, and enhance procurement efficiency.

At PLANERGY, your data’s security isn’t just a feature, it’s a foundation. We take every step to ensure your information stays safe, private, and fully under your control:

  • End-to-End Encryption: All data is encrypted both in transit and at rest, protecting it from unauthorized access every step of the way.

  • Smart Access Controls: Define who can view or edit information with customizable, role-based permissions that protect sensitive data across your organization.

  • Built-In Compliance: PLANERGY meets established industry standards and regulations, so you can feel confident your data is always handled with care.

  • Ongoing Security Checks: We regularly audit and test our systems to proactively spot and fix vulnerabilities—before they become risks.

We know trust is earned, and we’re committed to earning it every day by keeping your data secure.

PLANERGY offers comprehensive support and training to ensure your team can effectively use its receiving goods and services system. Key offerings include:

  1. Onboarding and Training

    • Personalized onboarding sessions tailored to your organization’s workflows.

    • Hands-on training to help your team quickly get up to speed.

  2. Ongoing Support

    • A dedicated support team is available via email, phone, and screen-sharing for help with any questions or issues.

    • Proactive guidance to help you adapt the software as your needs evolve.

  3. Resource Library

    • Access to an extensive library of user guides, video tutorials, FAQs, and best practices to maximize the software’s value.

  4. Customer Success Team

    • A dedicated customer success team focused on your success, offering strategic advice to help you achieve long-term success with PLANERGY.

  5. Regular Updates and Enhancements

    • Continuous improvements to the software with ongoing updates and new features based on customer feedback.

These resources ensure a seamless implementation and provide your organization with the tools and expertise to optimize your item receiving process.

Implementation timelines depend on the size of your organization and the complexity of your specific requirements.

On average, implementation takes between 3 and 8 weeks, depending on the scale and complexity of the implementation requirements.

We build a custom implementation roadmap to reflect the size of your business, your requirements, and how motivated you are to go live.

PLANERGY’s team works closely with you throughout the process to ensure a seamless deployment, typically organized into the following stages:

  • Needs Discovery:Assessing your needs, goals, and existing workflows to tailor the PLANERGY solution to your organizational needs.

  • Configuration, Integration, and Implementation:Customizing PLANERGY to align with your workflows and processes for optimal performance.

    Seamless integration with your accounting or ERP systems for accurate data synchronization.

  • Team Training: Conducting training sessions to empower your team to use the software effectively.

  • Go-Live and Support: Launching the system with ongoing assistance to ensure smooth change management.

Testimonials for Our System for Receiving Goods and Services

See how PLANERGY’s System for Receiving Goods and Services helps our happy customers streamline purchasing processes, enhance spend visibility, and improve procurement efficiency while reducing errors.
 

An easy to use system you can use straightaway.

We needed a system to help us manage ordering and delivery verification, and it is very easy to use and operate for our teams on the ground.

Richard Li

General Manager

We really couldn’t survive without PLANERGY. PLANERGY is flat out the best cloud software I’ve ever used.

It keeps everyone here on the same page, no matter where we are.

May Guitteau

Marketing and Advertising

Better Spend Management

Find out how PLANERGY’s Procure-To-Pay platform can revolutionize your organization’s Spend Management. Schedule a short demo to find out more. 

Book a personalized demo to see the PLANERGY procure-to-pay platform for yourself.